Urban Waffle Beanie

General Guidelines

To ensure your package is properly delivered and arrives within the stated time frames, please provide a complete and accurate address, including your full name. Incorrect or incomplete information may result in delays or order cancellation. We are not responsible for lost, misplaced, or misdelivered shipments due to incorrect information provided at the time of purchase.

Shipping and Handling

We process all orders within 2-3 business days, with an additional 48 hours to dispatch the package. Our average worldwide delivery time is 7-10 business days.

Free shipping is available worldwide, though we reserve the right to cancel an order if there is an unexpected increase in shipping costs. We strive to provide affordable shipping by selecting economical shipping options to keep your costs low.

For expedited delivery options, additional costs may apply.

Please note that if you order multiple items, they may arrive in separate packages or at different times due to variations in stock and supply chains.

Cancellation of Orders

Orders may be canceled before they are handed over to a carrier for delivery. Once an order is in transit, it cannot be canceled.

Tracking and Deliveries

All orders will include a tracking number. These tracking numbers are provided and updated by the carrier. You will receive tracking information as soon as it becomes available. Please note that tracking numbers may occasionally change during transit.

We do not accept responsibility for packages reported as delivered by the carrier. Refunds or credits will not be issued for packages confirmed as delivered.

Reserved Rights

To protect our customers and prevent fraud, we may require that billing and shipping addresses match.

If you have any questions or need further assistance, please contact us.